Your Library Card
Get a Library Card LOGIN to your card's record Create a PIN Renew Update your Email view Your Reading History Understand Loan periods, fines, fees Download an audiobook Reserve a Museum Pass Access databases Request books, music, & movies
Get a Library Card LOGIN to your card's record Create a PIN Renew Update your Email view Your Reading History Understand Loan periods, fines, fees Download an audiobook Reserve a Museum Pass Access databases Request books, music, & movies
How to get a Library Card
It's easy. Please come to the Circulation Desk at the library.
It's easy. Please come to the Circulation Desk at the library.
Adults, 18 years+: bring a picture ID, with proof of your current address.
Teens, 16 years+: bring a picture ID
Teens, 13-15: no ID required
Children, 0-12: bring a parent or guardian (with their ID or library card).
Teens, 16 years+: bring a picture ID
Teens, 13-15: no ID required
Children, 0-12: bring a parent or guardian (with their ID or library card).
The first card is free to any Massachusetts resident. Replacement cards are $5. Use your Northboro library card at almost all libraries in Central & Western Massachusetts!
If you have questions, Email us at Circulation@NorthboroughLibrary.org, or call us at 508-393-5025.
LOGIN to your card's record
To see: Checked out items, Overdues, Requests, Fines owed, Your Reading History
Get Help: Navigation, Preferred searches, Renewals, Searching the catalog, Search tips
Get Help: Navigation, Preferred searches, Renewals, Searching the catalog, Search tips
Tips for using your library card:
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Create a PIN: the first time you LOGIN, leave the PIN space blank. You will be prompted on the second page to create a PIN. The PIN can contain numbers, or lowercase letters, or both, not to exceed 40 characters in length.
Note: If you get this error message, "Sorry, the information you submitted was invalid. Please try again," then you probably created a PIN in the past...
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Forgot Your Pin? Login as usual, then click "Forget Your Pin?" You will receive an email from CWMars with instructions to create a new PIN.
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Change Your Pin: Login as usual, then click "Modify Your Pin," and follow the directions to change your PIN immediately.
- Overdues & Fines: Northboro Library does not charge daily fines; we do charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their fines.
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Renewals: most items may be renewed (one time only), unless another patron is waiting for the item.
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Placing Requests (Holds): learn how to get items that are checked out or available at other libraries: books + movies + music + audiobooks + more! (Please note that the region limits you to 10 Holds pending at one time).
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Email: the library uses your email address only to send notices: when a requested item (Hold) has arrived, to alert you that an item will be due in 2 days, to remind you that an item is 2 weeks overdue.
If you'd like to receive the library newsletter, we maintain a separate email list; please email library@town.northborough.us
Changing your Email: Login, then click on "Update Email Info" -
Error Messages: When requesting an item, "See a librarian," usually means the library simply needs to update your information. This cannot be done by email; please call Circulation at 508-393-5025.
Your Reading History
Your Reading History allows you to keep a list (the library does not keep records of items you've returned). This list is confidential, and accessible only to you. Your Reading History will begin once you choose this feature:
Your Reading History allows you to keep a list (the library does not keep records of items you've returned). This list is confidential, and accessible only to you. Your Reading History will begin once you choose this feature:
LOGIN, click My Reading History, click Opt In
You can discontinue Your Reading History any time: first click Delete All, then click Opt Out.
See What's Good to Read for other fun websites that allow you to create lists, including notes and other features.
Loan periods, fines, fees
You may borrow up to 50 items at one time. At Northboro Library, most items have a 3-week loan period, and may be renewed once for 3 more weeks. Other items have a 7-day loan period, and maybe renewed once for 7 more days. Exceptions: you cannot renew if someone else is waiting for an item, or if you are more than 3 weeks late.
| Type of Material | Loan Period | Limit per Card |
| all items combined | 50 | |
| Books | 3 weeks | -- |
| Audiobooks | 3 weeks | 20 |
| Music CDs | 3 weeks | 20 |
| Computer Games | 3 weeks | -- |
| Puzzles | 3 weeks | -- |
| DVDs | 7 days | 10 |
| Videocassettes | 7 days | 14 |
| Magazines | 7 days | -- |
| Videogames | 7 days | -- |
Northboro Library does not charge daily fines; we do charge a $1/item fee when items are 28 days late. If you request books from other libraries, you are subject to their loan periods and fines.
You can now pay fines and fees online.
For amounts $5 and up, you may pay by credit card. Please note that we do not refund if you find a book you lost and paid for.
If you damage or lose an item, you must pay for a replacement. Sometimes we allow you to buy a replacement copy at a store, but you MUST have permission first. Please contact the Checkout Desk, and we'll refer you to the correct staff member.
For amounts $5 and up, you may pay by credit card. Please note that we do not refund if you find a book you lost and paid for.
If you damage or lose an item, you must pay for a replacement. Sometimes we allow you to buy a replacement copy at a store, but you MUST have permission first. Please contact the Checkout Desk, and we'll refer you to the correct staff member.
Pay Fines, and Donate Money Online
To pay fines >$5, click LOGIN at the top of the catalog. Click on Fines and Bills, then the Pay Online button at bottom left. (You'll need a PIN, see above).
You cannot place Holds, check out materials, or use databases if your card is blocked.
Why your card may not work:
a) Your card is expired. You must renew your card in person or by phone. We will check that your address, phone, and email address are correct, and then your card will be renewed for another 2 years.
b) You have a library item that is more than 28 days late. You must return the item before you can use your card. If visiting the library, please bring the item(s) to the Check-Out/Returns Desk, and we will check it in immediately.
c) You owe $10 or more in late fees. You must pay enough of the fees to take your balance below $10, before you can use your card. For any charge $5 and up, you may pay online.